About

About me

Data Scientist

I am an amibitious and diligent person with an interest in data science and machine learning, especially on the subject of infrastructure data and incident management.

  • Birthday: 26 Aug 1997
  • City: Almere, NL
  • Age:
  • Degree: Master

Currently I am a PhD student at the AI for FinTech Research Lab, which is a collaboration between ING Bank & Delft University of Technology. My research topic is incident management. Also, I am working as a Data Scientist at ING Bank in the Infrastructure & Engineering department.

Skills

Python 85%
C# 75%
R 85%
PySpark 75%
LaTeX 70%
SQL 50%

Interests

Piano

GuZheng

Python

Linux

Photoshop

Spotify

Series/Movies

Chinese

Resume

My Resume

Summary

Eileen Kapel

Amibitious and diligent PhD Student & Data Scientist with an interest in data science and machine learning on the subject of incident management.

  • Almere, NL
  • eileenkapel@outlook.com

Education

Doctor of Philosophy - PhD

2021 - Present

Delft University of Technology, NL

At the AI for FinTech Research Lab of TU Delft & ING Bank. Part of the Department of Software Technology.

MSc Information Studies: Data Science

2018 - 2019

University of Amsterdam, NL

BSc Information Science

2015 - 2018

Universtiy of Utrecht, NL

Professional Experience

Data Scientist III

2020 - Present

ING Bank, Amsterdam, NL

  • Currently working as a data scientist in the infrastructure domain.
  • Became internal in November, 2021.
  • Working on different AIOps use cases with Tech Infrastructure monitoring data.

Trainee DevOps Automation Engineer

2020 - 2021

YER, Amsterdam, NL

  • A Traineeship for DevOps Automation Engineer where i worked external as a Data Scientist for ING Bank.

Student Assistant

2017 - 2018

University of Utrecht, Utrecht, NL

  • Student Assistant for the Mobile Programming course from Nov, 2017 to Feb, 2018.
  • Student Assistant for the Scientific Research Methods course from Sep, 2017 to Nov, 2017.

Certificates

GitHub Copilot Certification (GH-300)

2026

GitHub / Microsoft

Professional Scrum Master I

2021

Scrum.org

Publications

Learning from Change: Predictive Models for Incident Prevention in a Regulated IT Environment

2026

Eileen Kapel, Jan Lennartz, Luis Cruz, Diomidis Spinellis, Arie van Deursen

48th IEEE/ACM International Conference on Software Engineering (ICSE), Software Engineering in Practice (SEIP)

Prepared for the Unknown: Adapting AIOps Capacity Forecasting Models to Data Changes

2025

Lorena Poenaru-Olaru, Wouter van't Hof, Adrian Stańdo, Arkadiusz P. Trawiński, Eileen Kapel, Jan S. Rellermeyer, Luis Cruz, Arie van Deursen

36th IEEE International Symposium on Software Reliability Engineering (ISSRE)

On the Difficulty of Identifying Incident-Inducing Changes

2024

Eileen Kapel, Luis Cruz, Diomidis Spinellis, Arie van Deursen

46th IEEE/ACM International Conference on Software Engineering (ICSE), Software Engineering in Practice (SEIP)

Enhancing Incident Management: Insights from a Case Study at ING

2024

Eileen Kapel, Luis Cruz, Diomidis Spinellis, Arie van Deursen

1st IEEE/ACM Workshop on Software Engineering Challenges in Financial Firms (FinanSE)

Incident Prevention Through Reliable Changes Deployment

2023

Eileen Kapel

45th IEEE/ACM International Conference on Software Engineering (ICSE), Companion Proceedings

Activities

Contact

Contact Me

Email Me

eileenkapel@outlook.com

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